GENERAL INFORMATION

Arivals and departures – on the day of arrival the rooms will be available from about 14.00 pm and the day of departure the rooms must be vacated by 11.00 am. We will charge 80% of the entire reservation period for late arrivals or early departures.


Room confirmation — Reservations are considered binding upon receipt of a down payment. The down payment can be paid by bank transfer, postal money order or credit card. The down payment will be withheld as compensation for cancelled reservations.


Packages — Packages must be booked in advance directly with the hotel. Prices are per person and the services included in the packages cannot be changed nor can they be refunded if they are not used by the guest.


Special offers — Discounts are non-cumulative.


Cancellation conditions — For reservations cancelled up to a month prior to the start of the vacation period, the down payment will be withheld as compensation. For cancellations from 30 to 14 days in advance, we will charged with 50% of the entire reservation period. For cancellations of 13 days or less in advance, and in case of late arrival or early departure, we will charge 80% of the total.


Payment methods — We accept cash, traveller's cheques and credit cards.


Pets — We're sorry but pets are not allowed. Thank you in advance for your cooperation and understanding.